Privacy Policy

ArborActive ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and property address when you voluntarily submit a "Request a Consultation" form or use our contact features.
• Usage Data: Information about your device and how you interact with our website (e.g., IP address, browser type, pages visited) to help us improve user experience.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide and maintain our tree care services.
• To communicate with you regarding estimates, appointments, and service updates.
• To improve our website functionality and content.
• To comply with legal obligations.

3. Third-Party Services

We utilize Jobber as our client management and scheduling platform. When you request a quote or log in to the Client Portal, your data is processed by Jobber in accordance with their privacy policy. We do not sell or rent your personal information to third-party advertisers.

4. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect certain site functionalities.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100ecure, and we cannot guarantee absolute security.

6. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.